Refund Policy
When a payment for AMGlide Pro can be refunded, and how to ask.
AMGlide is free today, and nothing can be bought yet. AMGlide Pro is not on sale. This page describes how Pro will be billed when it is, so you can read the terms before anything is offered.
Annual subscriptions
If you buy an annual Pro subscription for the first time, you can ask for a full refund within 14 days of the purchase, for any reason. Renewals of an annual subscription are not covered by this 14-day window.
Monthly subscriptions
You can cancel a monthly subscription at any time, and it won’t renew. A billing period that has already started is normally not refunded or prorated: your Pro access continues until the end of it.
Always refunded
- Duplicate charges. If you were charged twice for the same thing.
- Billing errors. If we confirm you were charged the wrong amount, or charged after you cancelled.
Reviewed case by case
If a paid Pro capability could not reasonably be delivered because of a problem on AMGlide’s side, write to us: we will try to fix it, and will review a full or partial refund.
Exclusions
Refunds may be refused where there is fraud or abuse of this policy, or where access was ended for a breach of the Terms of Service or the Acceptable Use Policy.
How to ask
Write to support@amglide.com from the email address you used to buy, with the date of the charge. Refunds are executed by the payment provider acting as Merchant of Record, to the original payment method. How long it takes to appear depends on your bank or card issuer.